{"id":39224,"date":"2024-05-08T10:21:12","date_gmt":"2024-05-08T17:21:12","guid":{"rendered":"https:\/\/winchestermysteryhouse.com\/?page_id=39224"},"modified":"2025-09-16T10:03:08","modified_gmt":"2025-09-16T17:03:08","slug":"contact","status":"publish","type":"page","link":"https:\/\/winchestermysteryhouse.com\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"39224\" class=\"elementor elementor-39224\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eeb23fc e-con-full e-flex e-con e-parent\" data-id=\"eeb23fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t<div class=\"elementor-element elementor-element-9657631 e-con-full e-flex e-con e-child\" data-id=\"9657631\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ced0556 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ced0556\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">GENERAL QUESTIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c911319 e-flex e-con-boxed e-con e-parent\" data-id=\"c911319\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26fb549 elementor-widget elementor-widget-text-editor\" data-id=\"26fb549\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have questions about tickets, tours and general information, please complete the form below. For more specific inquiries, check out our department contact forms.<\/p><p data-sourcepos=\"3:1-3:94\"><span style=\"text-decoration: underline;\">Please note:<\/span> Overnight rentals and private paranormal investigations are not available to the general public.\u00a0<\/p><p data-sourcepos=\"3:1-3:94\"><em><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">For Festival Fright Nights ticket support, please email help@festivalfrightnights.com.<\/span> <\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b7879d e-con-full elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"6b7879d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9e50cb8 e-con-full e-flex e-con e-child\" data-id=\"9e50cb8\" data-element_type=\"container\" 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These may include updates, special offers, and other communications related to our services. You can unsubscribe at any time by following the unsubscribe link in our emails. For more information, please review our <a href=\"https:\/\/winchestermysteryhouse.com\/privacy-policy\/\">Privacy Policy<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-091c93f e-con-full e-flex e-con e-child\" data-id=\"091c93f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dfe7549 e-flex e-con-boxed e-con e-child\" data-id=\"dfe7549\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8db3658 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"8db3658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DEPARTMENT 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href=\"https:\/\/winchestermysteryhouse.com\/contact-marketing\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"254\" height=\"351\" src=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_MarketingMedia_2024-2.png\" class=\"attachment-large size-large wp-image-39237\" alt=\"\" srcset=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_MarketingMedia_2024-2.png 254w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_MarketingMedia_2024-2-217x300.png 217w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9124f6 e-con-full e-flex e-con e-child\" data-id=\"a9124f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-385310b elementor-widget 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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t<div class=\"elementor-element elementor-element-f4ae859 e-con-full e-flex e-con e-child\" data-id=\"f4ae859\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12d09b5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"12d09b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DEPARTMENT CONTACTS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d686cf9 e-grid elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet e-con-boxed e-con e-parent\" data-id=\"d686cf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44c1eae elementor-widget elementor-widget-image\" data-id=\"44c1eae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/winchestermysteryhouse.com\/donations\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"254\" height=\"351\" src=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_Donations_2024-2-1.png\" class=\"attachment-large size-large wp-image-39240\" alt=\"\" srcset=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_Donations_2024-2-1.png 254w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_Donations_2024-2-1-217x300.png 217w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9e778e elementor-widget elementor-widget-image\" data-id=\"b9e778e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/winchestermysteryhouse.com\/vipguests\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"254\" height=\"351\" src=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_VIPGuests_2024-2.png\" class=\"attachment-large size-large wp-image-39243\" alt=\"\" srcset=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_VIPGuests_2024-2.png 254w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_VIPGuests_2024-2-217x300.png 217w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c66a0b e-grid elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet e-con-boxed e-con e-parent\" data-id=\"9c66a0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-440b604 elementor-widget elementor-widget-image\" data-id=\"440b604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/winchestermysteryhouse.com\/contact-mercantile\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"254\" height=\"351\" src=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_mercantile_2024-2.png\" class=\"attachment-large size-large wp-image-39239\" alt=\"\" srcset=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_mercantile_2024-2.png 254w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_mercantile_2024-2-217x300.png 217w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b92cb4 elementor-widget elementor-widget-image\" data-id=\"1b92cb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/winchestermysteryhouse.com\/contact-marketing\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"254\" height=\"351\" src=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_MarketingMedia_2024-2.png\" class=\"attachment-large size-large wp-image-39237\" alt=\"\" srcset=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_MarketingMedia_2024-2.png 254w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/05\/WebsiteIcon_MarketingMedia_2024-2-217x300.png 217w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d700862 e-con-full e-flex e-con e-parent\" data-id=\"d700862\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f575c5d e-flex e-con-boxed e-con e-child\" data-id=\"f575c5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a070530 elementor-widget elementor-widget-image\" data-id=\"a070530\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"48\" src=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/04\/WebsiteDividers-410014_2024-06-1024x61.png\" class=\"attachment-large size-large wp-image-39132\" alt=\"\" srcset=\"https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/04\/WebsiteDividers-410014_2024-06-1024x61.png 1024w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/04\/WebsiteDividers-410014_2024-06-300x18.png 300w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/04\/WebsiteDividers-410014_2024-06-768x46.png 768w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/04\/WebsiteDividers-410014_2024-06-1536x91.png 1536w, https:\/\/winchestermysteryhouse.com\/wp-content\/uploads\/2024\/04\/WebsiteDividers-410014_2024-06-2048x122.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e348dd e-con-full e-flex e-con e-parent\" data-id=\"1e348dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t<div class=\"elementor-element elementor-element-0809ce0 e-con-full e-flex e-con e-child\" data-id=\"0809ce0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e80c69f elementor-widget__width-initial elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"e80c69f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dfc6d5 elementor-widget elementor-widget-accordion\" data-id=\"4dfc6d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8171\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8171\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: What Are Your Operating Hours?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8171\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8171\"><p>Open daily from 10AM-4PM on weekdays and 10AM-5PM on weekends (closed on Thanksgiving and Christmas Day).<\/p><p><strong>Closing times vary<\/strong>, please check our Buy Tickets page for current tour times or the top of our webpage for today&#8217;s hours. For any questions about this information, call us at 408-247-200.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8172\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8172\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Help! I'm Late For My Tour! What Do I Do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8172\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8172\"><p>Because we are located in the San Francisco Bay Area, we understand all about traffic making you late for something! Never fear, our team will take care of you. If you are 5-10 minutes late, you can be caught up to your tour or we will get you placed on the next available tour.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8173\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8173\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is There Parking Onsite?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8173\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8173\"><p>Yes, we have two complimentary parking lots available onsite. One is directly on property in the front and the other is directly behind us off of Olsen Drive. We do advise larger vehicles and RV\u2019s to utilize the lot behind us. If both parking lots are full, you can find additional parking located at Santana Row. Please be aware that Olsen Drive does not permit on-street parking, and towing or ticketing may occur. We also offer lockers on site for valuables and luggage.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8174\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8174\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is The Winchester Mystery House Child Friendly?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8174\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8174\"><p>All that talk of paranormal sometimes worries parents that the tour will be too scary for children. Not to worry \u2013 all ages are welcome and the Mansion Tour is very family friendly! Children four and under are free and ages 5-12 will need a ticket. We do ask that any minor be accompanied with an adult at any time. So go ahead, bring the family!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8175\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8175\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Can I Bring My Dog?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8175\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8175\"><p>We love furry companions, but unfortunately, we do not allow pets on the estate except for service animals. Visiting and need a place to leave your pet? There are a few doggie day cares nearby.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8176\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-8176\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is The House Climate Controlled?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8176\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-8176\"><p>Due to the age of our historic home, there is no central air or heat. While we do have fans in the summertime and heaters in the wintertime, we cannot heat\/cool the entire house completely. We do advise all guests to dress for the time of year, light layers during summer and a warm jacket for winter. If you get uncomfortable on tour, please let your tour guide know and we will do our best to assist you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8177\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-8177\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Do You Hold Private Events Or Weddings?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8177\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-8177\"><p>Yes, the Winchester Mystery House offers venue rentals for private events and weddings. Please head to our <a style=\"color: red;\" href=\"https:\/\/winchestermysteryhouse.com\/private-events-and-weddings\/\">event page<\/a> to learn more and submit an inquiry.<\/p><p>Please note: Overnight rentals and private paranormal investigations are not available to the general public.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8178\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-8178\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Do You Have Group Tours Available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8178\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-8178\"><p>We are a very popular option for groups and would love to host you! We ask that our group tours are 20 or more guests. For school and youth groups, the minimums are 20. Please contact our team for more information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8179\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-8179\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is There Anywhere I Can Buy Merchandise Online?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8179\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-8179\"><p>We get it, our gift shop is filled with some amazing stuff! We offer some items online at our <a href=\"https:\/\/shopwinchestermysteryhouse.com\/\">online shop<\/a>. If you saw something you really can\u2019t live without, or need to do a return, please email gift@winchestermysteryhouse.com and we will do our best to help.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81710\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-81710\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Do You Allow Paranormal Investigations, And Can I Do One On Property?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81710\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-81710\"><p>Over our 101 year history we have hosted famous investigators like Houdini, Sylvia Brown, James Van Praagh, Zak Bagans and most recently TAPS West Coast. We\u2019ve been featured on Unsolved Mysteries, Ghost Adventures and many others. As the caretakers of Sarah Winchester\u2019s home, we do not allow for guests to hold private investigations and extend our invitation for investigations selectively, ensuring that they will respect Sarah Winchester\u2019s memory and her beautiful home. You can contact our marketing department to inquire further.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81711\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-81711\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: I Took A Photo Before My Tour, But Didn't Buy It. Can I Still Do So?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81711\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-81711\"><p>Nothing worse that missing that one of kind photo. What\u2019s the opposite of buyers remorse? Never fear, you can contact our photography vendor,\u00a0<a href=\"mailto:Mysterypix2012@gmail.com\" target=\"_blank\" rel=\"noopener\">Mystery Pix<\/a>\u00a0to get your photos!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81712\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-81712\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Are Photos Allowed On Tour?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81712\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-81712\"><p>We allow non-flash photography during daytime tours inside the mansion. There is still no photography during Halloween tours due to safety requirements. Videography or live streaming is not allowed on while on tour due to copyright. So, take some pics, share them on social and tag us @ winchestermysteryhouse.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81713\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-81713\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Are There A Lot Of Stairs, And Is The House Easily Accessible Or Movable For Those With Disabilities?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81713\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-81713\"><p>There are 47 staircases in the mansion. Due to Sarah Winchester\u2019s home being built in a period even prior to elevators, the house is not easily accessible. We do have three elevators she installed later in construction of the Winchester Mystery House\u00ae, but due to safety of our guests, these are inoperable. We do offer a video access tour on the property, <a href=\"https:\/\/winchestermysteryhouse.com\/tours\/\">click here<\/a>\u00a0for details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81714\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-81714\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is The House Wheelchair Accessible?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81714\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-81714\"><p>Winchester Mystery House\u00ae is a historic home and is not currently wheelchair accessible. However, the grounds and gift shop are wheelchair accessible. In addition, there is a video access tour available by appointment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81715\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-81715\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: I Think I Caught Something I Can't Explain In A Photo. Can You Look At It?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81715\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-81715\"><p>We have many guests who believe that they have captured something unexplained in a photo. While we would love to be able to confirm or deny that you did, the Winchester Mystery House\u00ae staff are not photo experts. We do encourage you to post your photo on Instagram with hashtag #winchestermysteryhouse, and let the community decide!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81716\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-81716\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: I Want To Have Engagement\/Graduation\/Any Other Photos Taken Of Me Professionally On The Outside Grounds, Is There A Charge For That?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81716\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-81716\"><p>Tickets to Sarah\u2019s Winchester\u2019s Garden Tour grants you access to the gardens and grounds if you would like to visit the estate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81717\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-81717\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Are There Overnight Stays?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81717\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-81717\"><p>Spending the night in an old Victorian mansion sounds like fun \u2013 if you are into that sort of thing. But unfortunately, at this time, Winchester Mystery House\u00ae is not open for overnight guests. We are always looking at offering new experiences, but for now you\u2019ll have to settle in for the night somewhere else. However, a few times a year there are nighttime tours. Check any upcoming events for details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81718\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-81718\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is There Food Onsite?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81718\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-81718\"><p>Yes! Our newly reopened Cafe 13 is open daily from 10 AM to 3 PM. Located inside of our gift shop, the cafe will be serving&nbsp;<span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); text-transform: var( --e-global-typography-text-text-transform );\">breakfast, lunch, snacks, and drinks.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81719\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-81719\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is Food Allowed On Tours?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81719\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-81719\"><p>Unfortunately, food is not allowed on tours, however bottled beverages with a sealed cap are. We do encourage guests to bring a bottle of water on tour, especially during the warm summer months.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81720\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-81720\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is The House Really Haunted?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81720\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-81720\"><p>That\u2019s just part of the mystery, right? Since 1923, many guests and employees have experienced strange phenomena while inside Sarah Winchester\u2019s beautiful mansion. Although we\u2019ve been listed on plenty of \u201cworld\u2019s most haunted places\u201d lists, we encourage you to come and find out for yourself.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81721\" class=\"elementor-tab-title\" data-tab=\"21\" role=\"button\" aria-controls=\"elementor-tab-content-81721\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Q: I Mailed In A Donation Request But Haven't Heard Back. What Do I Do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81721\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"21\" role=\"region\" aria-labelledby=\"elementor-tab-title-81721\"><p>Winchester Mystery House receives a large number of requests for donations to worthy causes, therefore we require all requests to be done through our donation request form <a href=\"https:\/\/winchestermysteryhouse.com\/donations\/\">here<\/a>. Donations requests via email, mail or phone will not be processed. We appreciate your understanding and thank you for your patience while we process your request.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81722\" class=\"elementor-tab-title\" data-tab=\"22\" role=\"button\" aria-controls=\"elementor-tab-content-81722\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: I Have Some Antique Furniture\/Guns That I Would Like To Donate Or Sell To Winchester Mystery House, Are You Interested?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81722\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"22\" role=\"region\" aria-labelledby=\"elementor-tab-title-81722\"><p>At this time, we are not purchasing or receiving donations of any furnishings or guns that are not historically significant to our property.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81723\" class=\"elementor-tab-title\" data-tab=\"23\" role=\"button\" aria-controls=\"elementor-tab-content-81723\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Who Owns The Winchester Mystery House?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81723\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"23\" role=\"region\" aria-labelledby=\"elementor-tab-title-81723\"><p>It is owned by Winchester Mystery House\u00ae, LLC, a private organization dedicated to sharing Sarah Winchester\u2019s mysterious home in an unforgettable way.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81724\" class=\"elementor-tab-title\" data-tab=\"24\" role=\"button\" aria-controls=\"elementor-tab-content-81724\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Are There Any Discounts Available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81724\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"24\" role=\"region\" aria-labelledby=\"elementor-tab-title-81724\"><p>Throughout the year, we may offer seasonal or promotional discounts. Please see our Discounts &amp; Promotions page for current information on offerings.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81725\" class=\"elementor-tab-title\" data-tab=\"25\" role=\"button\" aria-controls=\"elementor-tab-content-81725\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: Is It Cheaper To Buy Tickets Online Or On Site At The Box Office?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81725\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"25\" role=\"region\" aria-labelledby=\"elementor-tab-title-81725\"><p>Guests that purchase onsite are given the first available tour, which during busy days may be up to a 1-2 hour wait time. The benefit of booking your tour online is securing your reservation for the desired time and planning your visit accordingly. There is no price difference for buying online versus at the box office.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-81726\" class=\"elementor-tab-title\" data-tab=\"26\" role=\"button\" aria-controls=\"elementor-tab-content-81726\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Q: I Received A Ticket Voucher From An Auction Or Was Gifted Tickets. How Do I Redeem Them?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-81726\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"26\" role=\"region\" aria-labelledby=\"elementor-tab-title-81726\"><p>If you have a ticket voucher or complimentary ticket, please come to the estate and redeem it at the box office. You will be put on the next available tour. If your voucher has a code, you may redeem that code online to book your tickets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Q: What Are Your Operating Hours?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Open daily from 10AM-4PM on weekdays and 10AM-5PM on weekends (closed on Thanksgiving and Christmas Day).<\\\/p><p><strong>Closing times vary<\\\/strong>, please check our Buy Tickets page for current tour times or the top of our webpage for today&#8217;s hours. For any questions about this information, call us at 408-247-200.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Help! I'm Late For My Tour! What Do I Do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Because we are located in the San Francisco Bay Area, we understand all about traffic making you late for something! Never fear, our team will take care of you. If you are 5-10 minutes late, you can be caught up to your tour or we will get you placed on the next available tour.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is There Parking Onsite?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we have two complimentary parking lots available onsite. One is directly on property in the front and the other is directly behind us off of Olsen Drive. We do advise larger vehicles and RV\\u2019s to utilize the lot behind us. If both parking lots are full, you can find additional parking located at Santana Row. Please be aware that Olsen Drive does not permit on-street parking, and towing or ticketing may occur. We also offer lockers on site for valuables and luggage.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is The Winchester Mystery House Child Friendly?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All that talk of paranormal sometimes worries parents that the tour will be too scary for children. Not to worry \\u2013 all ages are welcome and the Mansion Tour is very family friendly! Children four and under are free and ages 5-12 will need a ticket. We do ask that any minor be accompanied with an adult at any time. So go ahead, bring the family!<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Can I Bring My Dog?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We love furry companions, but unfortunately, we do not allow pets on the estate except for service animals. Visiting and need a place to leave your pet? There are a few doggie day cares nearby.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is The House Climate Controlled?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Due to the age of our historic home, there is no central air or heat. While we do have fans in the summertime and heaters in the wintertime, we cannot heat\\\/cool the entire house completely. We do advise all guests to dress for the time of year, light layers during summer and a warm jacket for winter. If you get uncomfortable on tour, please let your tour guide know and we will do our best to assist you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Do You Hold Private Events Or Weddings?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, the Winchester Mystery House offers venue rentals for private events and weddings. Please head to our <a style=\\\"color: red;\\\" href=\\\"https:\\\/\\\/winchestermysteryhouse.com\\\/private-events-and-weddings\\\/\\\">event page<\\\/a> to learn more and submit an inquiry.<\\\/p><p>Please note: Overnight rentals and private paranormal investigations are not available to the general public.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Do You Have Group Tours Available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We are a very popular option for groups and would love to host you! We ask that our group tours are 20 or more guests. For school and youth groups, the minimums are 20. Please contact our team for more information.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is There Anywhere I Can Buy Merchandise Online?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We get it, our gift shop is filled with some amazing stuff! We offer some items online at our <a href=\\\"https:\\\/\\\/shopwinchestermysteryhouse.com\\\/\\\">online shop<\\\/a>. If you saw something you really can\\u2019t live without, or need to do a return, please email gift@winchestermysteryhouse.com and we will do our best to help.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Do You Allow Paranormal Investigations, And Can I Do One On Property?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Over our 101 year history we have hosted famous investigators like Houdini, Sylvia Brown, James Van Praagh, Zak Bagans and most recently TAPS West Coast. We\\u2019ve been featured on Unsolved Mysteries, Ghost Adventures and many others. As the caretakers of Sarah Winchester\\u2019s home, we do not allow for guests to hold private investigations and extend our invitation for investigations selectively, ensuring that they will respect Sarah Winchester\\u2019s memory and her beautiful home. You can contact our marketing department to inquire further.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: I Took A Photo Before My Tour, But Didn't Buy It. Can I Still Do So?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Nothing worse that missing that one of kind photo. What\\u2019s the opposite of buyers remorse? Never fear, you can contact our photography vendor,\\u00a0<a href=\\\"mailto:Mysterypix2012@gmail.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Mystery Pix<\\\/a>\\u00a0to get your photos!<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Are Photos Allowed On Tour?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We allow non-flash photography during daytime tours inside the mansion. There is still no photography during Halloween tours due to safety requirements. Videography or live streaming is not allowed on while on tour due to copyright. So, take some pics, share them on social and tag us @ winchestermysteryhouse.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Are There A Lot Of Stairs, And Is The House Easily Accessible Or Movable For Those With Disabilities?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There are 47 staircases in the mansion. Due to Sarah Winchester\\u2019s home being built in a period even prior to elevators, the house is not easily accessible. We do have three elevators she installed later in construction of the Winchester Mystery House\\u00ae, but due to safety of our guests, these are inoperable. We do offer a video access tour on the property, <a href=\\\"https:\\\/\\\/winchestermysteryhouse.com\\\/tours\\\/\\\">click here<\\\/a>\\u00a0for details.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is The House Wheelchair Accessible?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Winchester Mystery House\\u00ae is a historic home and is not currently wheelchair accessible. However, the grounds and gift shop are wheelchair accessible. In addition, there is a video access tour available by appointment.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: I Think I Caught Something I Can't Explain In A Photo. Can You Look At It?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We have many guests who believe that they have captured something unexplained in a photo. While we would love to be able to confirm or deny that you did, the Winchester Mystery House\\u00ae staff are not photo experts. We do encourage you to post your photo on Instagram with hashtag #winchestermysteryhouse, and let the community decide!<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: I Want To Have Engagement\\\/Graduation\\\/Any Other Photos Taken Of Me Professionally On The Outside Grounds, Is There A Charge For That?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Tickets to Sarah\\u2019s Winchester\\u2019s Garden Tour grants you access to the gardens and grounds if you would like to visit the estate.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Are There Overnight Stays?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Spending the night in an old Victorian mansion sounds like fun \\u2013 if you are into that sort of thing. But unfortunately, at this time, Winchester Mystery House\\u00ae is not open for overnight guests. We are always looking at offering new experiences, but for now you\\u2019ll have to settle in for the night somewhere else. However, a few times a year there are nighttime tours. Check any upcoming events for details.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is There Food Onsite?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes! Our newly reopened Cafe 13 is open daily from 10 AM to 3 PM. Located inside of our gift shop, the cafe will be serving&nbsp;<span style=\\\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); text-transform: var( --e-global-typography-text-text-transform );\\\">breakfast, lunch, snacks, and drinks.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is Food Allowed On Tours?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Unfortunately, food is not allowed on tours, however bottled beverages with a sealed cap are. We do encourage guests to bring a bottle of water on tour, especially during the warm summer months.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is The House Really Haunted?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>That\\u2019s just part of the mystery, right? Since 1923, many guests and employees have experienced strange phenomena while inside Sarah Winchester\\u2019s beautiful mansion. Although we\\u2019ve been listed on plenty of \\u201cworld\\u2019s most haunted places\\u201d lists, we encourage you to come and find out for yourself.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: I Mailed In A Donation Request But Haven't Heard Back. What Do I Do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Winchester Mystery House receives a large number of requests for donations to worthy causes, therefore we require all requests to be done through our donation request form <a href=\\\"https:\\\/\\\/winchestermysteryhouse.com\\\/donations\\\/\\\">here<\\\/a>. Donations requests via email, mail or phone will not be processed. We appreciate your understanding and thank you for your patience while we process your request.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: I Have Some Antique Furniture\\\/Guns That I Would Like To Donate Or Sell To Winchester Mystery House, Are You Interested?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>At this time, we are not purchasing or receiving donations of any furnishings or guns that are not historically significant to our property.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Who Owns The Winchester Mystery House?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It is owned by Winchester Mystery House\\u00ae, LLC, a private organization dedicated to sharing Sarah Winchester\\u2019s mysterious home in an unforgettable way.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Are There Any Discounts Available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Throughout the year, we may offer seasonal or promotional discounts. Please see our Discounts &amp; Promotions page for current information on offerings.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: Is It Cheaper To Buy Tickets Online Or On Site At The Box Office?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Guests that purchase onsite are given the first available tour, which during busy days may be up to a 1-2 hour wait time. The benefit of booking your tour online is securing your reservation for the desired time and planning your visit accordingly. There is no price difference for buying online versus at the box office.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Q: I Received A Ticket Voucher From An Auction Or Was Gifted Tickets. How Do I Redeem Them?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you have a ticket voucher or complimentary ticket, please come to the estate and redeem it at the box office. You will be put on the next available tour. If your voucher has a code, you may redeem that code online to book your tickets.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2250274 e-con-full elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"2250274\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t<div class=\"elementor-element elementor-element-9e8e576 e-con-full e-flex e-con e-child\" data-id=\"9e8e576\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71a26b6 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"71a26b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CONTACT INFO<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d7a8fb e-grid e-con-full elementor-hidden-mobile e-con e-parent\" data-id=\"1d7a8fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e73758 elementor-widget elementor-widget-text-editor\" data-id=\"7e73758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Phone:\u00a0<\/strong><\/h6><p>408-247-2000<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f356ad elementor-widget elementor-widget-text-editor\" data-id=\"0f356ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Address:\u00a0<\/strong><\/h6><p>525 S. Winchester Blvd<\/p><p>San Jose CA, 95128<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c45e816 elementor-widget elementor-widget-text-editor\" data-id=\"c45e816\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Email:\u00a0<\/strong><\/h6><p>info@winchestermysteryhouse.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3d76e3 e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet e-flex e-con e-parent\" data-id=\"a3d76e3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t<div class=\"elementor-element elementor-element-db64e01 e-con-full e-flex e-con e-child\" data-id=\"db64e01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35e3bc9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"35e3bc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CONTACT INFO<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3920ed4 e-grid elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet e-con-boxed e-con e-parent\" data-id=\"3920ed4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-607026c elementor-widget elementor-widget-text-editor\" data-id=\"607026c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Phone:\u00a0<\/strong><\/h6><p>408-247-2000<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83e6348 elementor-widget elementor-widget-text-editor\" data-id=\"83e6348\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Address:\u00a0<\/strong><\/h6><p>525 S. Winchester Blvd<\/p><p>San Jose CA, 95128<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfc39e9 elementor-widget elementor-widget-text-editor\" data-id=\"cfc39e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Email:\u00a0<\/strong><\/h6><p>info@winchestermysteryhouse.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1768f2 e-flex e-con-boxed e-con e-parent\" data-id=\"e1768f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8105fab elementor-widget elementor-widget-text-editor\" data-id=\"8105fab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>**While we are always happy to hear from you, it is the policy of Winchester Mystery House\u2122, LLC not to accept or consider creative materials, ideas, or suggestions other than those we specifically request. This is to avoid any misunderstandings if your ideas are similar to those we have developed independently. Therefore, we must request that you do not send to us any original creative materials such as screenplays, stories, original artwork, etc. Any communication or material you do transmit to the Site by electronic mail or otherwise will be treated as non-confidential and non-proprietary. Anything you transmit or post, including without limitation any text, graphics, art, processes, characters, stories, music, lyrics, or other information or materials (the \u201cSubmittals\u201d) may be used by Winchester Mystery House\u2122, LLC or its affiliates for any purpose, including, but not limited to, reproduction, modification, creation of derivative works, performance, display, disclosure, transmission, publication, broadcast and posting (\u201cUse\u201d).<\/p><p>Furthermore, Winchester Mystery House\u2122, LLC is free to use, modify any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products for itself or others (\u201cDevelopment\u201d). You release Winchester Mystery House\u2122, LLC and its affiliates from all claims and liability arising from the Use or Development of any Submittals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GENERAL QUESTIONS If you have questions about tickets, tours and general information, please complete the form below. For more specific inquiries, check out our department contact forms. Please note: Overnight rentals and private paranormal investigations are not available to the general public.\u00a0 For Festival Fright Nights ticket support, please email help@festivalfrightnights.com. By submitting this form, [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-39224","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/pages\/39224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/comments?post=39224"}],"version-history":[{"count":42,"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/pages\/39224\/revisions"}],"predecessor-version":[{"id":44682,"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/pages\/39224\/revisions\/44682"}],"wp:attachment":[{"href":"https:\/\/winchestermysteryhouse.com\/wp-json\/wp\/v2\/media?parent=39224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}